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Providing customer call support can generate valuable customer loyalty for businesses. Customers value quality support. However, call centers are not generally a core competency of most companies.
GlobalWare offers customized quality call center support that is able to deliver expert support for your products, 24x7, so you can focus on what you do best. Our support centers, located throughout the US, Europe and Asia, are staffed with professional customer service representatives to ensure the highest quality customer support.
Features
Whether via e-mail or phone we support: |
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Web store usage |
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Download issues |
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License Generation issues |
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License Re-hosting issues |
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Product returns |
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Credits and refunds |
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Chargeback processing |
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Providing ESD product for re-installs |
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Shipping issues |
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Phone/Fax orders |
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Focus on your business core competencies |
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Increased customer satisfaction |
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Repeat customers and product loyalty |
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Identify trends and reoccurring issues |
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Cost effective customer service solution |
Learn more about how we can support you and your complete business requirements:
Supply Chain Consulting
Product & Materials Sourcing
Assembly, Warehousing & Distribution
e-Business
Software Lifecycle Management
Information Visibility
Customer Returns Management
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September 2008
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GWS Acquires Internal Matters
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Learn More
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August 2008
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GWS promotes
Daren Courter,
Vice President / General Manager of GWS's West facility
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Learn More
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February 2008
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GWS promotes
Pieter Versteeg,
General Manager of GWS's Amsterdam facility
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Learn More
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