Automating Reverse Logistics management across multiple channels provides unprecedented control over your complete customer returns management program. GlobalWare’s end-to-end programs accurately track and report against product and shipping information with unique rule-based support, maximizing your post-sale operational effectiveness.

GLOBALWARE’S VALUE

• GlobalView™ real-time, web-based inventory and order management system
• Complete end-to-end returns process management
• Accurate credit/invoice compliance
• Differentiation between customer tiers
• Consolidation of returns to vendor, reducing transportation costs
• Manufacturer and extended warranty program support
• Identification of up-sale and cross promotion opportunities
• Strategic worldwide production, warehouse, and distribution hubs throughout North America, Asia, and Europe
• Global sourcing, purchasing, and regulatory expertise supported with on-site cultural and linguistic proficiency.

YOUR REALIZED BENEFITS

• Reduced holding and transportation costs
• Rampant customer satisfaction
• Improved inventory management – increased asset recovery / reduction in scrap
• Shortened inventory turnover cycles